The printing is great and all, but when theres a lot of people in the self serve area the staff are just doing nothing and stand there. Its be nice if they actually help rather have us stand for 25 mins
So poor on online service. What is the whole idea of having Click and collect and the order arrives in Stock 1 month later.You call the office to cancel and they tell you to call a 1300 number. When your calling from overseas unbelievable. And they don't have an email or any number for you to call and cancel which is a total waste or time and money.
Thank you to the staff member who kindly offered me a trolley today while I was on a phone call I had to take.I was getting storage boxes & was trying to be out of the way while on my call. Your staff member offered to get me a trolley as he was passing by me. Excellent customer service.
I went into the store to get a quote for two laptops, two printers/scanners, two mouses. I told the staff member (male), who I worked for and what I wanted. I understand that this was not a sale but it was a potential sale, he told me to get everything I wanted and take it to the cashiers to get a quote, he also said I could get a quote online, he was unsure If I could get a quote for extended warranty online, he said that unfortunately that there where no computers on the floor to do a quote. Well unfortunately for you my lazy sales person, you missed out on a $4000 sale. I guess you are not commissioned based. Some advise if you want my business, you will need to earn it, your product knowledge is lacking, if I ask for a quote make sure I get a quote.
Went in to buy a reasonable, durable portable speaker. Products did not provide much information on their packaging. Nathan (Staff Member) approached me, and I asked for further informationn, he advised of all the comparable facts in 2 choices to assist in my purchase. Nathan was very helpful and polite. Great staff member. Thank you. Will definitely be seeking his assistance again.
Officeworks Cairns is an Australian Electronics Store based in Cairns, Queensland. Officeworks Cairns is located at 1/13-15 Water St, Cairns City QLD 4870, Australia.
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